Multi-tiered Interaction Service terms
Service scope and description
We will provide professional support and consulting services according to customer needs and project requirements.
Service delivery and responsibility
We will fulfill the responsibility of service delivery in strict accordance with the service content and time nodes stipulated in the contract, and promise to provide high-quality, accurate and professional services.
Service charge and payment method
The cost of services will be determined according to the type of service provided and the scope of work, and the cost structure will be detailed in the contract. The terms and time of payment will be carried out in accordance with the contract.
Cancellation and refund policy
If the customer needs to cancel or change the service, please notify us in advance and execute it in accordance with the terms of the contract. Cancellation or change of services may involve additional fees or refund provisions, and specific matters will be dealt with in accordance with contract negotiations.
Disclaimer
Technical disclaimer: the technical support and services we provide are based on the information and conditions provided by our customers. Therefore, we are not responsible for possible technical errors, data inaccuracies or technical limitations. Force majeure disclaimer: we are not responsible for service interruptions or delays caused by force majeure events (including but not limited to natural disasters, wars, political unrest, network failures, etc.). Customer Information Disclaimer: we are not responsible for the service results caused by the inaccurate or incomplete information provided by the customer.